“A cloud is made of billows upon billows upon billows that look like clouds. As you come closer to a cloud you don't get something smooth, but irregularities at a smaller scale.”
- Benoït B. Mandelbrot
Incident ID: 68
Incident Type:
Outage
Summary: Outage hits Amazon S3 storage service
Amazon S3 went down Friday morning, causing numerous problems in Web applications that rely on the online storage service. Graphics on Twitter and Tumblr were down as a result, one blogger states. S3 users and an Amazon employee discussed the problem on a developer connection message board hosted by Amazon Web Services. The first poster on the thread reported an outage and “massive (500) internal server error†that began around 4:30 a.m. PST. “We are seeing the same thing with our Web site, which hosts all videos on Amazon S3,†one poster wrote. “What is the ETA for getting this back up? Please keep us posted on the forums, since this is mission critical for some.†An Amazon Web Services employee named “Kathrin†said “we’re investigating†just after 5 a.m. PST. At 7:17 a.m. PST, she said the issue was resolved and performance was “returning to normal levels.†But a further post by Kathrin at 9:09 a.m. PST acknowledged some lingering problems.
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Number Affected: Unknown
Organization: Amazon Web Services
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