“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
- Chris Hoff
Incident ID: 451
Summary: Rackspace Support Experiences Delays
Rackspace support is experiencing issues with its chat and phone systems. Rackspace stated users may experience delays in receiving contact from support.
Number Affected: Unknown
Organization: Rackspace, Inc.