“To penetrate and dissipate these clouds of darkness, the general mind must be strengthened by education.”
Thomas Jefferson

Incident ID: 449

Incident Type:

Summary: DNS Issue Causes MySQL Server Outage

An unspecified DNS issue prevented users from connecting to MySQL and making external API calls. Rackspace resolved the issue and advised their users to refresh their browsers to view the site properly.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2011-02-01
Occurred Date:2011-02-01
Incident Duration:30 minutes


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