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“The takeaway is that we still have work to do to educate the market on what the cloud really means.”
John Dwyer, Microsoft's area data centre manager for international operations

Incident ID: 438

Incident Type:
Outage

Summary: Hotmail Loses Emails for Two Days

Hotmail users found their email missing all previous stored messages. Microsoft restored all emails. Microsoft did not provide an official explanation other than to state it was an issue with mailbox load balancing.

Number Affected: 17.0
Organization: Microsoft Corporation
Reported Date:2011-01-04
Occurred Date:2010-12-30
Incident Duration:2 days
References

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