“The takeaway is that we still have work to do to educate the market on what the cloud really means.”
- John Dwyer, Microsoft's area data centre manager for international operations
Incident ID: 438
Summary: Hotmail Loses Emails for Two Days
Hotmail users found their email missing all previous stored messages. Microsoft restored all emails. Microsoft did not provide an official explanation other than to state it was an issue with mailbox load balancing.
Organization: Microsoft Corporation