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“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
Chris Hoff

Incident ID: 427

Incident Type:
Outage

Summary: Blackberry Enterprise Service Accounts Activation Issues

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-12-03
Occurred Date:2010-12-03
Incident Duration:9 hours
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