“occasional minor outages are just part of the reality of cloud computing today”
- Steve Jones, CEO of Explore Consulting

Incident ID: 427

Incident Type:
Outage

Summary: Blackberry Enterprise Service Accounts Activation Issues

Number Affected: Unknown
Organization: Rackspace, Inc.

Affected Service: Rackspace Email & Apps (formerly Mailtrust)

Reported Date:	2010-12-03
Occurred Date:	2010-12-03
Incident Duration:	9 hours

References	http://status.apps.rackspace.com/index/viewincidents?group=2&start=1291352400

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“occasional minor outages are just part of the reality of cloud computing today” - Steve Jones, CEO of Explore Consulting

Incident ID: 427

Comments

“occasional minor outages are just part of the reality of cloud computing today”
- Steve Jones, CEO of Explore Consulting