“Happiness is like a cloud, if you stare at it long enough, it evaporates.”
- Sarah McLachlan

Incident ID: 426

Incident Type:
Outage

Summary: Calendar Invite Bounce-back Errors

Customers attempting to set up calendar invites are receive bounce back errors in the form of "user@domain.com #550 4.4.1 STOREDRV.Deliver: connection timed out. The following information should help identify the cause: "MapiExceptionUnableToComplete:16.18969:63050000..." These errors may occur when sending calendar invites to some users on the Microsoft Exchange 2007 environment.

Number Affected: Unknown
Organization: Rackspace, Inc.

Affected Service: Rackspace Email & Apps (formerly Mailtrust)

Reported Date:	2010-12-02
Occurred Date:	2010-12-02
Incident Duration:	3 days and 3 hours

References	http://status.apps.rackspace.com/index/viewincidents?group=2&start=1291266000

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“Happiness is like a cloud, if you stare at it long enough, it evaporates.” - Sarah McLachlan

Incident ID: 426

Comments

“Happiness is like a cloud, if you stare at it long enough, it evaporates.”
- Sarah McLachlan