“occasional minor outages are just part of the reality of cloud computing today”
Steve Jones, CEO of Explore Consulting

Incident ID: 426

Incident Type:

Summary: Calendar Invite Bounce-back Errors

Customers attempting to set up calendar invites are receive bounce back errors in the form of " #550 4.4.1 STOREDRV.Deliver: connection timed out. The following information should help identify the cause: "MapiExceptionUnableToComplete:16.18969:63050000..." These errors may occur when sending calendar invites to some users on the Microsoft Exchange 2007 environment.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-12-02
Occurred Date:2010-12-02
Incident Duration:3 days and 3 hours


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