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“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
Chris Hoff

Incident ID: 363

Incident Type:
Outage

Summary: Rackspace DFW PHP and SSL Server Outage

PHP and SSL servers in the DFW datacenter experienced intermittent accessibility. As a result of these issues, customers received no suitable node (NSN) error messages.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-10-28
Occurred Date:2010-10-28
Incident Duration:10 minutes
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