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“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
Chris Hoff

Incident ID: 319

Incident Type:
Outage

Summary: Control Panel Database Tab Outage

Access to the tab providing database listings on Rackspace's control panel was intermittent.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-10-03
Occurred Date:2010-10-03
Incident Duration:1 day and 1 hour
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