“It's [the cloud] just as bad as using a proprietary program. Do your own computing on your own computer with your copy of a freedom-respecting program. If you use a proprietary program or somebody else's web server, you're defenceless. You're putty in the hands of whoever developed that software.”
- Richard Stallman

Incident ID: 277

Incident Type:
Outage

Summary: Rackspace Exchange Experiences Control Panel Delays

Changes for Exchange 2007 systems made via the control panel experienced unexplained delays.

Number Affected: Unknown
Organization: Rackspace, Inc.

Affected Service: Rackspace Email & Apps (formerly Mailtrust)

Reported Date:	2010-10-12
Occurred Date:	2010-10-12
Incident Duration:	1 day and 9 hours

References	http://status.apps.rackspace.com/index/viewincidents?group=2&start=1286856000

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