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“It's [the cloud] just as bad as using a proprietary program. Do your own computing on your own computer with your copy of a freedom-respecting program. If you use a proprietary program or somebody else's web server, you're defenceless. You're putty in the hands of whoever developed that software.”
Richard Stallman

Incident ID: 274

Incident Type:
Outage

Summary: Rackspace IMAP Service Unavailable

Users were unable to access Rackspace's Exchange 2007 server over IMAP. As a workaround, Rackspace recommended users use Outlook Web Access (OWA). The issue was a Client Access Server whose services were restarted to resolve the issue.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-10-17
Occurred Date:2010-10-17
Incident Duration:3 days and 3 hours
References

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