“It's like if you want to plug in a toaster you buy a toaster and plug it in the electrical outlet. But if you have to wire in the outlet you wouldn't do it”
Brian O'Higgins

Incident ID: 206

Incident Type:

Summary: Rackspace Control Panel Issue Prevents Email Configuration of Cloud Sites

An issue within Control Panel prevented Rackspace users from editing the email configuration for their Rackspace Cloud sites.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-08-24
Occurred Date:2010-08-24
Incident Duration:2 hours


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