“It's [the cloud] just as bad as using a proprietary program. Do your own computing on your own computer with your copy of a freedom-respecting program. If you use a proprietary program or somebody else's web server, you're defenceless. You're putty in the hands of whoever developed that software.”
Richard Stallman

Incident ID: 197

Incident Type:

Summary: Rackspace Cloud Ticketing System Inaccessible

Rackspace Cloud users noticed degraded connectivity when attempting to access the ticketing system via the Control Panel.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-08-21
Occurred Date:2010-08-21
Incident Duration:1 day and 1 hour


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