“A cloud is made of billows upon billows upon billows that look like clouds. As you come closer to a cloud you don't get something smooth, but irregularities at a smaller scale.”
Benoït B. Mandelbrot

Incident ID: 197

Incident Type:

Summary: Rackspace Cloud Ticketing System Inaccessible

Rackspace Cloud users noticed degraded connectivity when attempting to access the ticketing system via the Control Panel.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-08-21
Occurred Date:2010-08-21
Incident Duration:1 day and 1 hour


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