“It's like if you want to plug in a toaster you buy a toaster and plug it in the electrical outlet. But if you have to wire in the outlet you wouldn't do it”
Brian O'Higgins

Incident ID: 197

Incident Type:

Summary: Rackspace Cloud Ticketing System Inaccessible

Rackspace Cloud users noticed degraded connectivity when attempting to access the ticketing system via the Control Panel.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-08-21
Occurred Date:2010-08-21
Incident Duration:1 day and 1 hour


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