“Sending a file across the Internet to print -- it seems like a Rube Goldberg approach.”
- Randy Abrams, director of technical education at ESET

Incident ID: 194

Incident Type:
Outage

Summary: Rackspace Email Experiences Inbound Mail Delivery Delays

Rackspace experienced inbound delivery delays on both its Exchange 2007 and Rackspace Email environments. A large influx of email from Constant Contact took the most time to process after Rackspace resolved the issue. No email loss was reported.

Number Affected: Unknown
Organization: Rackspace, Inc.

Affected Service: Rackspace Email & Apps (formerly Mailtrust)

Reported Date:	2010-08-02
Occurred Date:	2010-08-02
Incident Duration:	15 hours

References	http://status.apps.rackspace.com/index/viewincidents?group=3&start=1280721600 http://status.apps.rackspace.com/index/viewincidents?group=3&start=1280808000

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“Sending a file across the Internet to print -- it seems like a Rube Goldberg approach.” - Randy Abrams, director of technical education at ESET

Incident ID: 194

Comments

“Sending a file across the Internet to print -- it seems like a Rube Goldberg approach.”
- Randy Abrams, director of technical education at ESET