“It's like if you want to plug in a toaster you buy a toaster and plug it in the electrical outlet. But if you have to wire in the outlet you wouldn't do it”
- Brian O'Higgins
Incident ID: 192
Summary: Rackspace's Webmail Inaccessible
Rackspace's webmail was inaccessible. Rackspace determined the cause to be database inaccessibility. Upon restoring the databases, webmail resumed normal operation. No email was lost during the outage.
Number Affected: Unknown
Organization: Rackspace, Inc.