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“Sending a file across the Internet to print -- it seems like a Rube Goldberg approach.”
Randy Abrams, director of technical education at ESET

Incident ID: 192

Incident Type:
Outage

Summary: Rackspace's Webmail Inaccessible

Rackspace's webmail was inaccessible. Rackspace determined the cause to be database inaccessibility. Upon restoring the databases, webmail resumed normal operation. No email was lost during the outage.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2010-08-15
Occurred Date:2010-08-15
Incident Duration:5 hours
References

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