“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
- Chris Hoff
Incident ID: 185
Summary: Rackspace's Cloud Files Experiences Auth Issues
Rackspace's Cloud Files experienced an outage when attempts to access it through the API were met with authentication errors. Customer who were able to authenticate found their control panel devoid of containers and objects.
Number Affected: Unknown
Organization: Rackspace, Inc.