“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
- Chris Hoff
Incident ID: 105
Summary: Traffic Accident Causes Rackspace Outage
A trucker crashed into a Dallas Fort Worth power transformer. The damage to the transformer forced Rackspace to transfer to generator power. During the transfer two of the chillers failed to start. Rackspace powered down client machines to prevent damage due to increased temperatures.
Number Affected: Unknown
Organization: Rackspace, Inc.