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Chris Hoff

Incident ID: 105

Incident Type:
Outage

Summary: Traffic Accident Causes Rackspace Outage

A trucker crashed into a Dallas Fort Worth power transformer. The damage to the transformer forced Rackspace to transfer to generator power. During the transfer two of the chillers failed to start. Rackspace powered down client machines to prevent damage due to increased temperatures.

Number Affected: Unknown
Organization: Rackspace, Inc.
Reported Date:2007-11-12
Occurred Date:2007-11-12
Incident Duration:3 hours
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